Receptionist at TMS Nepal

Position: Receptionist (Salary: 25,000-35,000)

Department: Administrative & Support Department
Reports To: Front Desk Officer

Job Purpose:

To provide front-line customer service by greeting visitors, answering inquiries, managing calls, and assisting with administrative and front-desk operations in a professional and organized manner.

Key Responsibilities:

• Welcome and assist all visitors, applicants, and clients with a positive and professional attitude.
• Answer, screen, and forward phone calls promptly; take messages when necessary.
• Handle general inquiries and direct them to the appropriate departments (Counseling, Documentation, Marketing, etc.).
• Maintain and update the visitor logbook and daily attendance records.
• Assist in organizing and scheduling applicant interviews and meetings.
• Support the Front Desk Officer in day-to-day reception and administrative tasks.
• Receive and distribute incoming mails, documents, and packages.
• Maintain the cleanliness and organization of the reception and waiting areas.
• Provide applicants and visitors with company information, job demand details, or forms when required.
• Perform basic administrative duties such as data entry, printing, photocopying, and scanning.
• Coordinate with other departments to ensure smooth front-desk operations.

Requirements & Qualifications:

• Bachelor’s degree (preferred) or +2 in Management, Hospitality, or related field.
• Minimum 1 year of experience in reception, front office, or customer service.
• Excellent communication and interpersonal skills.
• Pleasant personality, neat appearance, and polite behavior.
• Good command of MS Office, email, and phone etiquette.
• Able to multitask and remain calm under pressure.
• Smart and good looking.

Performance Expectations:

• Professional and courteous behavior at all times.
• Smooth flow of visitors, calls, and information across departments.
• Accurate and timely assistance to applicants and clients.
• Supportive teamwork with the Front Desk Officer and other staff.

How to Apply:
Ready to lead with us? Email us at cv@tmsnepal.com.np with your Cover Letter and CV. Please use “Receptionist Application – [Your Name]” as the subject line.

Best Wishes!